At Curve, we always look for ways to improve our customer support experience. Like a lot of companies, it was hard to prioritise the time away from developing the core product and to build the support experience we’ve always wanted.
With Cordless, we were able to transform our customers’ journey over the phone without involving our engineering team. Using Cordless, we created a significantly better customer experience and reduced the monthly cost.
The Cordless team is super responsive and easy to work with - they have been a great partner to us. We’ve had a Return on our Investment (ROI) of more than 65%