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Debt collectors
Cordless supports personalised, ethical recovery over the phone. While staying compliant and increasing collection rates
  • Ensure compliance
    Track all customer communications in your CRM, record and review transcripts, ensure agents follow the policies
  • Increase collections
    Route customers based on the data from your CRM, call back with context and automate your QA process
  • Personalise recovery
    Automatically identify vulnerable customers, spot opportunities for training in your team and make sure customer notes are never lost
Trusted by leading customer support teams at
All calls in Cordless are transcribed and summarised, allowing you to filter and select calls for review by duration, agent, time and even topic. You can identify opportunities for coaching and leave feedback for your agents without leaving Cordless.
Save time on QA and training
Talk to us to see how Cordless can help your team ->
With Cordless you can ask any question about all of your calls, e.g. "Does this conversation involve a vulnerable customer?" and get answers automatically with 0 time spent on manual review.
Automatically identify vulnerable customers
Check out our Ask AI interactive demo ->
Track sentiment across all conversations. Identify top performers with the sentiment by agent breakdown. Detect difficult topics with sentiment by tag.
Sentiment analysis
Try it out! ->
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