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Call centre software
with AI-driven intelligence for customer support teams

  • Flexible and reliable telephony that integrates with your tools

  • Improved customer and business outcomes with AI insights

  • Built for CS teams to simplify workflows and improve efficiency
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Free 30-min consultation
Trusted by leading customer support teams at

Conversation intelligence
that provides insights, not just data

Support for 9 languages

Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
  • Free consultation: no pressure, no commitment.
  • Just 30 minutes, and at a time that suits you
  • Demo tailored to your specific needs and requirements
  • Get a 14-day free trial after the call
Book a free 30 minute session with an expert who will show you how Cordless will help you increase customer satisfaction in your call centre.
Improve your customer support today
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Free 30-min consultation

For growing support teams

If you are starting out with voice support or taking your team to the next level, Cordless is for you.

Check out what our customers have to say about Cordless.
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“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%”
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brady
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
More case studies

Integrations with the tools
you love

Slack

Intercom

Hubspot

Kustomer

Zoho

Front

Help Scout

Salesforce

See all integrations

Top Blogs

Check out the articles that our customers are reading
The Complete Guide to Customer Support
An in-depth guide to customer support. Learn how to create a customer support function that meets your customers' needs and drives growth for your business.
Read more
Feature Overview: transcripts
Cordless transcribes all calls by default. We do this so you can filter, search, comment and assess every conversation between you and your customers. Having transcripts at the ready saves you time and unlocks previously unavailable insights into the content of your calls.
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5 different ways to set up your first phone support
Setting up phone support for the first time can be intimidating. Which telephony platform to choose? How many agents do you need? What should you say in the greeting message?
Read more
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Frequently Asked Questions