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Modern contact
centre
Cloud-based telephony ready to use in minutes
Call Journey Builder
for smart routing
Build efficient call journeys with IVR menus and other flexible blocks
Conversation
intelligence
Built-in conversation intelligence for better analytics, simplified QA and compliance
Voice QA
and compliance
Deep insight into customer and agent behaviour for the richest support channel
Case Study -
Second Nature
Second Nature uses Cordless to run efficient, customer-centric phone support
Case Study - SimplyPayMe
How Cordless became a compliance-friendly telephony solution seamlessly integrated into a fintech's customer support stack
Case Study -
Curve
How Cordless saved a fintech scale-up over $5000 / month on phone support
Case Study -
Fronted
How Cordless made it possible for a small fintech to operate a voice line
Customer Support Agent
Ensure customer satisfaction, retention, and loyalty by providing timely and effective solutions to customer queries and concerns.
Head of Customer Support
Establish a customer-centric culture, by managing and improving support operations, and ensuring the delivery of high-quality customer service.
CFO
Ensure financial stability and growth in your customer support function through insight provided by Cordless
Integrations
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IVR voice generator
IVR example maps
Careers
FREE
IVR message generator
Create free natural voice samples to use in your IVRs in 3 quick steps
STEP 1
Enter the text of the IVR message and click "Generate"
Generate
STEP 2
Play back the generated message and check if everything is good
00:00
STEP 3
Download your audio and use it in your IVR
Download in .mp3
IVR best practices in our blog
An evergrowing library of tips, tricks and examples of how to set up the best IVR for your customer support
5 different ways to set up your first phone support
Traditional, minimal, involved, asynchronous or none at all - you've got options
Learn more
IVR best practices
Seven core principles of building an IVR system that doesn't suck
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What is an IVR and when should I care?
IVR stands for Interactive Voice Response (IVR)
Learn more
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