Customise destination and ring rules to direct customer calls to the right person every time

Set customised schedules and manage customer expectations with different greeting outside of business hours

Enable your team to collaborate and share context through notes and call assignments

Resolve questions faster by sharing helpful content while the customer is waiting or if you can’t pick up

Easily scan through transcribed voicemails to call back with context faster

Collaborate easily and connect the customer to a specialist in your team right away

Full record of all your conversation in speech and text formats. Accurate transcription trained for your context.

Keep track and react quickly to call volume peaks and trough with our real-time stats and in-depth analytics

Integrate with your tools to keep track of every interaction in one place.