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Flexible Pricing that Scales With You
We like to keep things simple.
CUSTOM
PROFESSIONAL
Call for details
£40/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
CUSTOM
PROFESSIONAL
Call for details
£45/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
CUSTOM
PROFESSIONAL
Call for details
$50/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
CUSTOM
PROFESSIONAL
Call for details
$55/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
CUSTOM
PROFESSIONAL
Call for details
€45/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
CUSTOM
PROFESSIONAL
Call for details
€50/user per month
All features from the Professional plan, plus:
SDK for mobile apps
Conversational voice assistant
Agent assist
Voice forms and feedback collection
Performance management
Custom analytics
Custom onboarding
24 / 7 / 365 support
As many phone numbers as you need, from more than 45 countries
Unlimited numbers
Call Journey Builder (routing and IVR)
Business hours settings
Call recording
Call transcripts
Real time dashboards
Call insights and analytics
SMS automations
Call transfers
Click-to-Dial extension
Sentiment analysis
Call commenting, assignment and quality management flows
Expanding list of integrations
The Cordless team is always available to assist you
Onboarding process tailored to your organisation
AI-powered scorecards to measure things like first-call resolution, agent empathy, script adherence, compliance and more
Analytics built for your specific needs
Custom voice forms and CSAT collection
Post-call action points; agent tips and pointers, automatic knowledge base suggestions
Use an AI bot to ask basic questions for callers before taking customers to a live agent
Integrate Cordless into your existing app flow
Set up flexible call distribution rules including custom routing, IVR and more
Define custom opening hours for each of your phone numbers
Unlimited storage of your call recordings
AI-powered call transcripts for 100% of conversations and voicemail
Tracking of key metrics and stats for your call centre
Call, team and individual agent performance analytics
Send automatic SMS to customers based on your criteria
Seamlessly redirect calls to the right destination
Quickly dial right from your browser
Understand how your customers are feeling about your product/service
Easily collaborate with your team from within Cordless
Integrate with the tools that you already use
Support via Slack
Integrate with the tools that you already use
Everything you need to provide great CS:
Free 30 min consultation with an expert
Free 30 min consultation with an expert
Last Updated: 5 September 2023
Cordless offers Voice and SMS-enabled phone numbers globally
Find out here which countries we cover, including 20+ free call destinations. Is your country missing from the list? Reach out - we're here to help! For international call rates, click here for pricing details.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%”
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brady
CX Lead at Curve
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Head of Operations at Second Nature
- Free consultation: no pressure, no commitment.
- Just 30 minutes, and at a time that suits you
- Demo tailored to your specific needs and requirements
- Get a 7-day free trial after the call
Book a free 30 minute session with an expert who will show you how Cordless will help you increase customer satisfaction in your call centre.
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