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For growing support teams

If you are starting out with voice support or taking your team to the next level, Cordless is for you.

Check out what our customers have to say about Cordless.
  • "With Cordless, we were able
    to transform our customer’s journey over the phone
    without involving our engineering team"
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  • "Cordless helped us to get started, but it will also allow us to scale in the future in a more efficient way"
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  • Second Nature wanted to have better insights, even into basic things like average handling time by call type
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Top Blogs

Check out the articles that our customers are reading
The Complete Guide to Customer Support
An in-depth guide to customer support. Learn how to create a customer support function that meets your customers' needs and drives growth for your business.
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Feature Overview: transcripts
Cordless transcribes all calls by default. We do this so you can filter, search, comment and assess every conversation between you and your customers. Having transcripts at the ready saves you time and unlocks previously unavailable insights into the content of your calls.
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5 different ways to set up your first phone support
Setting up phone support for the first time can be intimidating. Which telephony platform to choose? How many agents do you need? What should you say in the greeting message?
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Check out the blog