Meaningful conversation insights to improve your service and product faster. Transcribed calls for simplified compliance and quality assurance. Voice is the richest channel for customer feedback — don’t miss out!
Understand not only what your customers are calling about but how they feel about it too. Identify customer support heroes who turn complaints into happy testimonials.
Find out which issues affect your customers the most.
Catch emerging issues before they become a problem. Cordless uses cutting-edge text analysis tools to help you identify emerging topics of the customer support queries before they get out of control.