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Telephony for Card payments
Cordless helps reduce costs and ensure compliance. Without compromising customer relationships
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  • Reduce cost
    Deflect calls, call back with context and route customers based on the data from your CRM
  • Ensure compliance
    Track all customer communications in your CRM, record and review transcripts, ensure agents follow policies
  • Retain customers
    Keep an eye on the sentiment of the conversations, provide personalised agent coaching and automatic QA
Trusted by leading customer support teams at
With Cordless you can ask any question about all of your calls, e.g. "Did the agent authenticate the customer?" and get answers automatically with 0 time spent on manual QA.
Track adherence to policies and procedures
Check out our Ask AI interactive demo ->
Automatically collect and transcribe voicemails from your customers. Cordless matches caller details to the customer data in your CRM, allowing your agents to act on customers' queries immediately and follow up via phone, email or SMS.
Call back with context
Talk to us to see how Cordless can help your team ->
Track sentiment across all conversations. Identify top performers with the sentiment by agent breakdown. Detect difficult topics with sentiment by tag.
Sentiment analysis
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