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The top alternative to Talkdesk
Cordless is a call center software with built-in automated call transcripts and in-depth conversation intelligence. Everything is included in our standard plan, including our AI-powered features and advanced reports, so you’ll never need to upgrade to get access to any features.
Many companies are also switching to us for our helpful support team, quick issue resolution, 24/7 incident support, and call reliability worldwide.
Features
Cordless
Talkdesk CX Cloud Essentials
Talkdesk CX Cloud Elevate
Pricing
Free trial
Price per seat
£40 / 45€ / $50
£65 / 75€ / $75
£80 / 95€ / $95
Starting price per number
£4 / 3€ / $4
Unknown
Unknown
Ability to add users
Ability to remove users
Features
Transcripts
Paid add-on
Paid add-on
Sentiment analysis
Paid add-on
Paid add-on
Auto QA
Paid add-on
Paid add-on
Automatic tagging
Routing and IVR
Call Listening
Call whispering/coaching
Coming soon!
Warm transfers
Analytics
Standard reports
Advanced insights
Integrations
Slack
HubSpot
Kustomer
Front
Help Scout
Zendesk
Salesforce
Intercom
Klaus
Support
Dedicated CSM
Live chat
24/7 incident support
Account setup
Regular check-ins
Group training
Trusted by leading customer support teams at
Why choose Cordless?
If you’re looking to switch your VoIP phone system to a reliable Taldesk alternative, here are the reasons you should choose us:
- 1Smooth setupPersonalized, hassle-free onboarding and free monthly check-ins with a friendly, responsive team.
- 2In-house 24/7 incident supportDependable support delivered by our team, right when you need it, at no additional cost.
- 3ReliabilityWe support inbound and outbound calls worldwide, with a 99.9% call success rate.
- 4All features includedOur standard plan includes automated tagging, topic detection, sentiment analysis, churn risk and complaints detection, script adherence, and auto-QA AI-driven intelligence - at no additional cost.
- 5Enterprise-level reportingIn addition to the core call centre and agent KPIs, we have sophisticated Missed/Abandoned calls analytics, IVR and Routing statistics, and even a caller journey funnel.
- 6Multiple languagesCordless supports 9 languages.
- Free 30 min consultation: no strings attached
- Demo tailored to your specific needs and requirements
- Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation
Support for 9 languages
Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
For growing support teams
If you are starting out with voice support or taking your team to the next level, Cordless was designed for you.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%”
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brade
CX Lead at Curve
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Head of Operations at Second Nature
Ready to switch from Talkdesk?
Start your 7-day free trial today!
Frequently Asked Questions
Talkdesk is a cloud-based contact center platform that offers communication solutions for businesses. Talkdesk provides features like automatic call distribution, integration capabilities, and AI features.
Cordless is a cloud-based telephony platform with AI-driven intelligence capabilities. From a transparent sales process to a hassle-free setup, Cordless offers customers looking to switch a smooth, easy experience.
They are friendly and supportive, offering customers tailored onboarding and complimentary regular check-ins to ensure users get the most out of the system. They also provide 24/7 incident support, which is included in the standard plan.
One of Cordless’s standout features is enterprise-level reporting, allowing businesses to gain valuable insights into their communication patterns.
Unlike other platforms, Cordless provides a full set of features, including AI-driven intelligence, at no additional cost. These capabilities enable teams to gain insight into the content of customer conversations, fostering a better understanding of what customers are calling about, and making it easier to identify emerging topics and trends.
Cordless’s AI-powered tools have been designed to enhance existing Customer Support workflows, facilitating key tasks, such as understanding first-call resolution without manual checks and ensuring compliance.
Ready to give Cordless a try? Book a personalized demo with our team here.
Want to see what Cordless looks like on the inside? Watch a 4-minute demo.
They are friendly and supportive, offering customers tailored onboarding and complimentary regular check-ins to ensure users get the most out of the system. They also provide 24/7 incident support, which is included in the standard plan.
One of Cordless’s standout features is enterprise-level reporting, allowing businesses to gain valuable insights into their communication patterns.
Unlike other platforms, Cordless provides a full set of features, including AI-driven intelligence, at no additional cost. These capabilities enable teams to gain insight into the content of customer conversations, fostering a better understanding of what customers are calling about, and making it easier to identify emerging topics and trends.
Cordless’s AI-powered tools have been designed to enhance existing Customer Support workflows, facilitating key tasks, such as understanding first-call resolution without manual checks and ensuring compliance.
Ready to give Cordless a try? Book a personalized demo with our team here.
Want to see what Cordless looks like on the inside? Watch a 4-minute demo.
Certainly! Watch a quick 4-minute demo or book a personalized demo here.
Cordless works on a monthly basis, so you don’t have to sign an annual contract, but we’ll give you a 10% discount if you commit to a year.
You and your team will get access to a dedicated Slack channel, where we’ll answer all your questions. We also offer customers free regular catch-up calls.
With Cordless, you get all the core telephony features and an ever-expanding number of AI-powered features designed to enhance your existing workflows and save you and your team time and money.
Cordless also offers enterprise-level reporting that provides insights, not just data, at a fraction of the cost.
You can easily incorporate Cordless into your tech ecosystem, as we integrate with your existing tools. Don’t see the tool you’re looking for? Book a call with us and we’ll talk about your requirements, or email us and let us know: hello@cordless.io
Cordless also offers enterprise-level reporting that provides insights, not just data, at a fraction of the cost.
You can easily incorporate Cordless into your tech ecosystem, as we integrate with your existing tools. Don’t see the tool you’re looking for? Book a call with us and we’ll talk about your requirements, or email us and let us know: hello@cordless.io
Yes, we do! Book a call, and let's talk. After the call, we can set up your free trial.
No, you can bring your number(s) with you. We’ll take your existing numbers and port them over for you for free.
Check out our pricing page.
Yes, 100%! We work very closely with all our customers and do all the switching work for you. We will take your existing setup and replicate it on the Cordless platform at no additional cost.
Disclaimer
Features and capabilities might be subject to updates and changes. Please check the latest documentation on Cordless and Talkdesk for the most accurate information.