Cordless's Intercom Integration automatically syncs the following data with your Intercom inbox:
- Call activity
- Call summaries
- Call transcriptions
- Call recordings
- Voicemails
By default, the integration logs summaries directly in Intercom, and a quick link to Cordless is provided next to the summary for the recording and transcript. However, we can easily change the configuration to log call transcripts directly in Intercom if you wish.