Built for support teams
and their customers
Call Journey Builder
Customise destination and ring rules to direct customer calls to the right person every time
Set customised schedules and manage customer expectations with different greeting outside of business hours
Enable your team to collaborate and share context through notes and call assignments
Resolve questions faster by sharing helpful content while the customer is waiting or if you can’t pick up
Easily scan through transcribed voicemails to call back with context faster
Collaborate easily and connect the customer to a specialist in your team right away
Full record of all your conversation in speech and text formats. Accurate transcription trained for your context.
Real time dashboard
Keep track and react quickly to call volume peaks and trough with our real-time stats and in-depth analytics
Integrations with your favourite tools
Intercom integration to keep track of every interaction in one place. Call notifications via Email and Slack.