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Call centre software
with AI-driven intelligence for customer support teams
Flexible and reliable telephony that integrates with your tools and improves customer and business outcomes with AI insights.
Trusted by leading customer support teams at

Conversation intelligence
that provides insights, not just data

  • Completed automatically, saving you time
  • Meaningful conversation insights to improve your service and product faster
  • Simplified compliance and quality assurance (QA)
High-quality transcription without the admin
  • Identify trending customer support queries
  • Quickly catch emerging issues before they become a problem
  • Filter calls by specific keywords to quickly find what you need
AI-driven auto-tagging to identify key topics
Track sentiment across all conversations. Identify top performers with the sentiment by agent breakdown. Detect difficult topics with sentiment by tag.
Sentiment analysis

Support for 9 languages

Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
Get tips and the latest news from the world of customer support
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  • Free 30 min consultation: no strings attached
  • Demo tailored to your specific needs and requirements
  • Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation

For growing support teams

If you are starting out with voice support or taking your team to the next level, Cordless is for you.

Check out what our customers have to say about Cordless.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brady
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature

Integrations with the tools
you love

Slack

Intercom

Hubspot

Kustomer

Zoho

Front

Help Scout

Salesforce

Top Blogs

Check out the articles that our customers are reading
Explore how call centre software can aid financial firms in meeting the new FCA 'Consumer Duty' guidelines, enhancing customer service.
Discover how an IVR system can revolutionise your customer support. Read how to streamline your processes and boost customer satisfaction.
Discover the power of Conversation Intelligence in building strong customer relationships. Improve communication, sales, and support with CI tools.

Frequently Asked Questions