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Call centre software
with AI-driven intelligence for customer support teams
with AI-driven intelligence for customer support teams
Flexible and reliable telephony that integrates with your tools and improves customer and business outcomes with AI insights.
Trusted by leading customer support teams at
Conversation intelligence
that provides insights, not just data
that provides insights, not just data
- Completed automatically, saving you time
- Meaningful conversation insights to improve your service and product faster
- Simplified compliance and quality assurance (QA)
High-quality transcription without the admin
- Identify trending customer support queries
- Quickly catch emerging issues before they become a problem
- Filter calls by specific keywords to quickly find what you need
AI-driven auto-tagging to identify key topics
Track sentiment across all conversations. Identify top performers with the sentiment by agent breakdown. Detect difficult topics with sentiment by tag.
Sentiment analysis
Support for 9 languages
Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
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- Free 30 min consultation: no strings attached
- Demo tailored to your specific needs and requirements
- Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation
For growing support teams
If you are starting out with voice support or taking your team to the next level, Cordless is for you.
Check out what our customers have to say about Cordless.
Check out what our customers have to say about Cordless.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%”
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brady
CX Lead at Curve
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Head of Operations at Second Nature
Integrations with the tools
you love
Slack
Intercom
Hubspot
Kustomer
Zoho
Front
Help Scout
Salesforce
Top Blogs
Check out the articles that our customers are reading
Explore how call centre software can aid financial firms in meeting the new FCA 'Consumer Duty' guidelines, enhancing customer service.
Discover how an IVR system can revolutionise your customer support. Read how to streamline your processes and boost customer satisfaction.
Discover the power of Conversation Intelligence in building strong customer relationships. Improve communication, sales, and support with CI tools.
Frequently Asked Questions
Cordless focuses on phone support.
Cordless is ideal for support teams that prioritise and understand the value of providing quality phone support for their customers. Usually with 20+ agents.
We have happy customers in industries such as financial services, insurance, healthcare, hospitality, travel, utilities and more.
We have happy customers in industries such as financial services, insurance, healthcare, hospitality, travel, utilities and more.
Check out our pricing page
Yes we do! Book a call and let's talk. After the call we can set up your free trial.
Cordless works on a monthly basis so you don’t have to sign a long contract, but we’ll give you a 10% discount if you commit to a year.
No, you can bring your number(s) with you. We’ll take your existing numbers and port them over for you.
Yes, 100%! We work very closely with all our customers and do all the switching work for you. We will take your existing set up and replicate it on the Cordless platform at no additional cost.