Cookies managing
We use cookies to provide the best site experience.
Cookies managing
Cookie Settings
Cookies necessary for the correct operation of the site are always enabled.
Other cookies are configurable.
Essential cookies
Always On. These cookies are essential so that you can use the website and use its functions. They cannot be turned off. They're set in response to requests made by you, such as setting your privacy preferences, logging in or filling in forms.
Analytics cookies
These cookies collect information to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you. See a list of the analytics cookies we use here.
Advertising cookies
These cookies provide advertising companies with information about your online activity to help them deliver more relevant online advertising to you or to limit how many times you see an ad. This information may be shared with other advertising companies. See a list of the advertising cookies we use here.
Call centre software
with AI-driven intelligence for customer support teams
Flexible and reliable telephony that integrates with your tools and improves customer and business outcomes with AI insights.
4.6 / 5 Our avg. rating on G2
Trusted by leading customer support teams at
A robust phone system
  • Core telephony
    Cordless provides users with a reliable telephony experience. Learn more about our core telephony features here.
  • Integrations with
    the tools you love
    Cordless works seamlessly with the tools that you already use. Explore integrations.
  • Enterprise-level
    From call centre and agent performance, real-time insights, and routing statistics, to reports tailored to your business.

With conversation intelligence
that provides insights, not just data

  • Completed automatically, saving you time
  • Meaningful conversation insights to improve your service and product faster
  • Simplified compliance and quality assurance (QA)
High-quality transcription without the admin
  • Identify trending customer support queries
  • Quickly catch emerging issues before they become a problem
  • Filter calls by specific keywords to quickly find what you need
AI-driven auto-tagging to identify key topics
Track sentiment across all conversations. Identify top performers with the sentiment by agent breakdown. Detect difficult topics with sentiment by tag.
Sentiment analysis
Get your phone system up and running

Our team is here to help every step
of the way.

Free Trial Kick-Off
We'll create your account and phone number, plus a private Slack channel where you can communicate directly with our team.
Personalised Onboarding
We'll help you set up your IVR and port any numbers you want to keep to Cordless. We offer group training sessions to help your team feel confident navigating the system.
Ongoing Support
After you've been onboarded, you'll continue to have direct access to our friendly support team via Slack. We also offer free 24/7 incident support. We've got your back!
Regular Check-Ins
We offer our customers regular check-ins to discuss what's working and what can be improved. Your feedback is important to us - many of the updates we roll out are based on our customers' requests.

Support for 9 languages

Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
Book a free consultation to discuss your requirements with our team.
I’m looking for calling software
And I'm looking for a better calling software alternative to:
I already have a solution
Get tips and the latest news from the world of customer support
Sign up to Cordless Connection, our monthly newsletter
Error get alias

For growing support teams

If you are starting out with voice support or taking your team to the next level, Cordless is for you.

Check out what our customers have to say about Cordless.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brady
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature

Integrations with the tools
you love







Help Scout


Top Blogs

Check out the articles that our customers are reading
Explore how call centre software can aid financial firms in meeting the new FCA 'Consumer Duty' guidelines, enhancing customer service.
Discover how an IVR system can revolutionise your customer support. Read how to streamline your processes and boost customer satisfaction.
Discover the power of Conversation Intelligence in building strong customer relationships. Improve communication, sales, and support with CI tools.

Frequently Asked Questions