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Modern contact
centre
Cloud-based telephony ready to use in minutes
Call Journey Builder
for smart routing
Build efficient call journeys with IVR menus and other flexible blocks
Conversation
intelligence
Built-in conversation intelligence for better analytics, simplified QA and compliance
Voice QA
and compliance
Deep insight into customer and agent behaviour for the richest support channel
Customer Support Agent
Ensure customer satisfaction, retention, and loyalty by providing timely and effective solutions to customer queries and concerns.
Head of Customer Support
Establish a customer-centric culture, by managing and improving support operations, and ensuring the delivery of high-quality customer service.
CFO
Ensure financial stability and growth in your customer support function through insight provided by Cordless
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IVR Voice Generator
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Sentiment Analysis Demo
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