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Modern call centre ready to use in minutes
With smart call routing and built-in AI conversation intelligence for better QA and compliance
Free 30 min call with an expert
For growing support teams
If you're starting out with voice support or taking your team to the next level, Cordless was designed for you.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%”
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brade
CX Lead at Curve
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Head of Operations at Second Nature
Built for support teams
and your customers
and your customers
Call Journey Builder
Customise destination and ring rules to direct customer calls to the right person every time
Business hours
Set customised schedules and manage customer expectations with different greeting outside of business hours
Call notes
Enable your team to collaborate and share context through notes and call assignments
SMS automation
Resolve questions faster by sharing helpful content while the customer is waiting or if you can’t pick up
Voicemail transcription
Easily scan through transcribed voicemails to call back with context faster
Call transfers
Collaborate easily and connect the customer to a specialist in your team right away
Call recording
Full record of all your conversation in speech and text formats. Accurate transcription trained for your context.
Real time dashboard
Keep track and react quickly to call volume peaks and trough with our real-time stats and in-depth analytics
Integrations with your favourite tools
Integrate with your tools to keep track of every interaction in one place.
- Free 30 min consultation: no strings attached
- Demo tailored to your specific needs and requirements
- Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation
Frequently Asked Questions
Cordless focuses on phone support.
Cordless is ideal for support teams that prioritise and understand the value of providing quality phone support for their customers. Usually with 20+ agents.
We have happy customers in industries such as financial services, insurance, healthcare, hospitality, travel, utilities and more.
We have happy customers in industries such as financial services, insurance, healthcare, hospitality, travel, utilities and more.
Check out our pricing page
Yes we do! Book a call and let's talk. After the call we can set up your free trial.
Cordless works on a monthly basis so you don’t have to sign a long contract, but we’ll give you a 10% discount if you commit to a year.
No, you can bring your number(s) with you. We’ll take your existing numbers and port them over for you.
Yes, 100%! We work very closely with all our customers and do all the switching work for you. We will take your existing set up and replicate it on the Cordless platform at no additional cost.