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A reliable alternative to CloudTalk

Cordless is a cloud-based platform with built-in call transcripts and in-depth conversation intelligence for customer-facing teams.

Many companies are switching to us for our 24/7 incident support and call reliability - we boast a 99.9% call success rate!

CloudTalk Starter
CloudTalk Essential
CloudTalk Expert
Free trial
Price per seat
£40 / 45€ / $50
£25 / 25€ / $25
£30 / 30€ / $30
£50 / 50€ / $50
Starting price per number
£4 / 3€ / $4
From £6 / 6€ / $6
From £6 / 6€ / $6
From £6 / 6€ / $6
Ability to add users
Ability to remove users
Sentiment analysis
Auto QA
Automatic tagging
Call Listening
Call whispering/coaching
Coming soon!
Routing and IVR
Warm transfers
Desktop App
Mobile App (iOS and Android)
Standard reports
Advanced insights
Help Scout
Dedicated CSM
Live chat
24/7 incident support
Account setup
Regular check-ins
Group training
Trusted by leading customer support teams at

Why choose Cordless?

If you’re looking to switch your VoIP phone system to a reliable CloudTalk alternative, here are the reasons you should choose us:
  • 1
    Superior call quality
    We boast a 99.9% call success rate.
  • 2
    24/7 incident support
    Dependable support, right when you need it, at no additional cost.
  • 3
    Ongoing support
    Personalized onboarding and free monthly check-ins with a friendly, responsive team.
  • 4
    Full set of features
    Our standard plan includes automatic transcriptions, auto tagging, topic detection, sentiment analysis, churn risk and complaints detection, script adherence, and auto-QA AI-driven intelligence - at no additional cost.
  • 5
    Advanced analytics
    In addition to the core call centre and agent KPIs, we have sophisticated Missed/Abandoned calls analytics, IVR and Routing statistics, and even a caller journey funnel.
  • 6
    Multiple languages
    Cordless supports 9 languages.
  • Free 30 min consultation: no strings attached
  • Demo tailored to your specific needs and requirements
  • Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation

Support for 9 languages

Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
For growing support teams
If you are starting out with voice support or taking your team to the next level, Cordless was designed for you.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brade
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Ready to switch from CloudTalk?
Start your 7-day free trial today!

Frequently Asked Questions

Features and capabilities might be subject to updates and changes. Please check the latest documentation on Cordless and Zendesk Talk for the most accurate information.