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The top alternative to Talkdesk

Cordless is a call center software with built-in automated call transcripts and in-depth conversation intelligence. Everything is included in our standard plan, including our AI-powered features and advanced reports, so you’ll never need to upgrade to get access to any features.

Many companies are also switching to us for our helpful support team, quick issue resolution, 24/7 incident support, and call reliability worldwide.

Talkdesk CX Cloud Essentials
Talkdesk CX Cloud Elevate
Free trial
Price per seat
£40 / 45€ / $50
£65 / 75€ / $75
£80 / 95€ / $95
Starting price per number
£4 / 3€ / $4
Ability to add users
Ability to remove users
Paid add-on
Paid add-on
Sentiment analysis
Paid add-on
Paid add-on
Auto QA
Paid add-on
Paid add-on
Automatic tagging
Routing and IVR
Call Listening
Call whispering/coaching
Coming soon!
Warm transfers
Standard reports
Advanced insights
Help Scout
Dedicated CSM
Live chat
24/7 incident support
Account setup
Regular check-ins
Group training
Trusted by leading customer support teams at

Why choose Cordless?

If you’re looking to switch your VoIP phone system to a reliable Taldesk alternative, here are the reasons you should choose us:
  • 1
    Smooth setup
    Personalized, hassle-free onboarding and free monthly check-ins with a friendly, responsive team.
  • 2
    In-house 24/7 incident support
    Dependable support delivered by our team, right when you need it, at no additional cost.
  • 3
    We support inbound and outbound calls worldwide, with a 99.9% call success rate.
  • 4
    All features included
    Our standard plan includes automated tagging, topic detection, sentiment analysis, churn risk and complaints detection, script adherence, and auto-QA AI-driven intelligence - at no additional cost.
  • 5
    Enterprise-level reporting
    In addition to the core call centre and agent KPIs, we have sophisticated Missed/Abandoned calls analytics, IVR and Routing statistics, and even a caller journey funnel.
  • 6
    Multiple languages
    Cordless supports 9 languages.
  • Free 30 min consultation: no strings attached
  • Demo tailored to your specific needs and requirements
  • Get a 7-day free trial after the call
Improve your customer support today
Free 30-min consultation

Support for 9 languages

Understand your customers in English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, and Spanish.
Use Cordless' AI conversation intelligence features across all 9 languages, including call transcription, sentiment analysis, automatic QA and more
For growing support teams
If you are starting out with voice support or taking your team to the next level, Cordless was designed for you.
“The Cordless team is super responsive and easy to work with — they have been a great partner to us. We’ve had a return on our Investment (ROI) of more than 65%
"Cordless helped us to get started, but it will also allow us to scale in the future. It was very quick to set up. And now, we can operate phone support asynchronously, which saves us time and money."
"Many tools give you metrics, but with Cordless we get insights."
Liam Brade
CX Lead at Curve
Lucy Bott
Head of Operations at Fronted
Rebecca Vanstone
Head of Operations at Second Nature
Ready to switch from Talkdesk?
Start your 7-day free trial today!

Frequently Asked Questions

Features and capabilities might be subject to updates and changes. Please check the latest documentation on Cordless and Talkdesk for the most accurate information.