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Modern contact
centre
Cloud-based telephony ready to use in minutes
Call Journey Builder
for smart routing
Build efficient call journeys with IVR menus and other flexible blocks
Conversation
intelligence
Built-in conversation intelligence for better analytics, simplified QA and compliance
Voice QA
and compliance
Deep insight into customer and agent behaviour for the richest support channel
Case Study -
Second Nature
Second Nature uses Cordless to run efficient, customer-centric phone support
Case Study - SimplyPayMe
How Cordless became a compliance-friendly telephony solution seamlessly integrated into a fintech's customer support stack
Case Study -
Curve
How Cordless saved a fintech scale-up over $5000 / month on phone support
Case Study -
Fronted
How Cordless made it possible for a small fintech to operate a voice line
Customer Support Agent
Ensure customer satisfaction, retention, and loyalty by providing timely and effective solutions to customer queries and concerns.
Head of Customer Support
Establish a customer-centric culture, by managing and improving support operations, and ensuring the delivery of high-quality customer service.
CFO
Ensure financial stability and growth in your customer support function through insight provided by Cordless
Integrations
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IVR voice generator
IVR example maps
Careers
Case Studies
24 Nov, 2022
Case study - Second Nature
Second Nature uses Cordless to run efficient, customer-centric phone support
01 Nov, 2022
Case study - SimplyPayMe
How Cordless became a compliance-friendly telephony solution seamlessly integrated into a fintech's customer support stack
01 Jul, 2021
Case study - Curve
How Cordless saved a fintech scale-up over $5000 / month on phone support
01 May, 2021
Case study - Fronted
How Cordless made it possible for a small fintech to operate a voice line